rajuru on "[Plugin: SparkPost] Wordpress integration not working at all"

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I am switching from Mandrill to Sparkpost.

Having several problems:

* Connecting method is HTTP API. I have entered the API key and provided data in the overrides field. Strange the field from_email automatically changes back to my user name. So when I specify the correct sending domain it gets ignored.

* When I want to sent a test email I got the following debug info: "Could not instantiate mail function."

Any ideas how to move forward?

Matej

https://wordpress.org/plugins/sparkpost/

And one more; when I cycle deactivate / activate the plugin all settings are forgotten. It looks like the setting were never recorded anywhere.

Matej

rajuru
Member
Plugin Contributor

Posted 4 hours ago #

Hello @mkurent
I'm one of the developers of this plugin. I'll try to help you here.

For issue #1
This behavior of the plugin sounds weird. I just tried to reproduce this issue and could not. What's your WordPress & PHP version? I'll test in those versions if they're officially supported.

Issue # 2:
Can you send us the whole debug information (you'll get that after check on the checkbox in the test area). You can send this to our support (support at sparkpost com).

May be some it's affected by other plugins. Also
- are you running it in localhost?
- did you enabled sparkpost (check on the top checkbox)

issue # 3:
That's intentional. The plugin cleans whatever data it created :).

Thanks

Hi there:

PHP Version 5.5.9-1ubuntu4.14
Wordpress 4.x

The whole debug info is what I have already wrote: Could not instantiate mail function.
Host is DigitalOcean.

And yes, I have enabled sparkpost.

We are doing migration from Mandrill and I taught that this would be much more simple.

Matej

Update: I have bee checking what is actually written in the database and the from_email filed is correct.

Strange enough, on display it gets overwritten by user name. I am using Safari in it looks like Safari is treating this field as password or something like this.

But still I cannot send mail. The same debug info persist.

Matej

rajuru
Member
Plugin Contributor

Posted 23 seconds ago #

Hello @mkurent
I just tried using the plugin in Safari and I could not reproduced the error you've mentioned.

Also, I tried using PHP5.6 and didn't get any issue with test mail. Do you know specific (full) version of your WordPress?

Also it'll be helpful if there is any other error logged in your system. Unfortunately, these information don't seem to be enough to understand what's really going on.

Does the plugin work if you select SMTP?

Thanks

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