Jeremy Herve on "[Plugin: Jetpack by WordPress.com] The new cover photo is not replaced with the old one."

Hi, My website is a community website which the users have member pages, where they upload a cover picture in their profiles. My problem is that when a cover picture is uploaded, then if we want to chang that cover picture later, we can not change the cover photo. When we change it and save, it still shows the old cover picture. When we upload a new cover photo to replace the old one, it uloads successfully without any error notices. However when we check the profile page, we still see the old cover photo on the screen. The new cover photo is not replaced with the old one. First, I thaught that this was a problem about the community plugin named "Ultimate Member (UM) so I contacted them to ask about this problem. They investigated the issue and they found out that the Jetpack plugin was causing this problem. Because when Jetpack is disabled, we can see the new cover picture uploaded. When Jetpack is activated, we see the old cover photo in the profile page. Can you assist me how to solve this problem? What in Jetpack is causing this problem?

https://wordpress.org/plugins/jetpack/

I'm sorry to hear you've run into issues.

Could you post a link to one of the pages where you experience the issue, so I can take a closer look?

If you want your site URL to remain private, you can also contact us via this contact form:
http://jetpack.com/contact-support/

It might also be worth trying to deactivate the Photon module, under Jetpack > Settings in your dashboard, to see if the problem is caused by that specific module.

Thanks!

Hi, As you said, I deactivated "Photon" module and the problem is gone now. So Photon companent was causing the problem. I sent the link of a sample page through your contact form as well, so you can check the issue if you'd like to fix it in the future for us to use without disabling the photon module. Thanks.

Thanks! We'll get back to you soon!