urkekg on "[Plugin: Stock Ticker] Ticker has stopped working Loading stock data..."

Hi Just updated our site to the latest version of WordPress and the ticker has stopped working? Message: Loading stock data...

I have read your earlier posts and support ref conflict with W3 cache plugin . However I don't have this installed? Any help appreciated. Site link here

https://www.big-inteationalgroup.com/

https://wordpress.org/plugins/stock-ticker/

Hello,

I cansee that ticker now works. Can you please check and congirm (as logged in and logged out user)?

Hi thanks for the prompt reply I have just logged into the site and ticker is not working. I updated our version of wordpress yesterday and then the ticker stopped working cheers Paul

Please provide some more details (as logged out visitor, ticker works for me).

1) Do you use some caching plugin or CloudFlare?
2) What browser you use?
3) Do you have any JavaScript error in browser console?
4) As logged in with non-working ticker save page as HTML only and provide here link to code on pastebin.com

Regards,
Aleksandar

Hi Alexsandar

I have just rechecked the site hte ticker is no longer working if logged in our out of the site. I also tried on mobile phone. In relation to your questions please see below info:

1) We don't use cloud flare or any caching plugins
2) I have been trying in firefox and chrome and edge on my mobile
3) I am not an expert on the console however i could see any obvious errors related to JavaScript

4) code section on page
<div class="fusion-column fusion-one-third last spacing-yes margin-home"/>
<?php echo do_shortcode('[stock_ticker symbols="^IXIC" show="" zero=“#2bb431" minus="#df0024" plus="#2bb431" static="" nolink=""]'); ?>
</div>

cheers Paul

Hi again,

Something on your website preventing triggering jQuery(document).ready() and because of that, on desktop browsers stock ticker does not render.

You can try to add this after your embed code after closed PHP tag ?> :

<script>window.onload = stock_tickers_load();</script>