Jason Crouse on "[Plugin: WP Slimstat Analytics] SlimStat stopped logging after update"

I updated wordpress and SlimStat and the plugin stopped logging. This did not happen in my DEV environment when I tested the updates, it is still logging.

I have tried deactivating it and reactivating it. I backed up the directory, deleted it and put a fresh install in the plugins directory and it still does not log.

I am not seeing anything in the log files that indicate the issue.

Any suggestions on what I should try?

https://wordpress.org/plugins/wp-slimstat/

Hi,

is the tracker reporting any specific error messages under Slimstat > Settings > Maintenance?

What is your site URL?

Jason

I have the same issue the slimstats plugin is not working. my website is http://advanceprobasketball.com

feel free to contact me at ermay at advanceprobasketball dot com

Yes, I have one error:

[08-05-16 10:03 pm] 211 Notice: Bot not tracked

The site name is

http://www.amazenu.com

ermayduran, I would please ask you to start your own thread instead of hijacking someone else's. Thank you.

Hi Shay2501,

while inspecting the source code, I noticed that the tracker is retuing the following message:

Request URL:https://www.amazenu.com/wp-admin/admin-ajax.php
Request Method:POST
Status Code:500 Inteal Server Error
Remote Address:107.180.51.85:443

This is a server error that your hosting service provider can help you troubleshoot, as they have access the server's error log files. In the meanwhile, could you try changing the User Agent Accuracy parameter from HIGH to NORMAL (if you're using Slimstat 4.3.6) and see if that helps? You can find it under Slimstat > Settings > Tracker tab.

Jason.