kcoromandel on "unable to upload media files in 4.6"

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kcoromandel
Member
Posted 1 day ago #

receive error message
"The uploaded file could not be moved to wp-content/uploads/2016/08."

for all types and sizes of media files I try to upload in both multi and single upload options since updated to 4.6. I've deactivated all plugins and this hasn't resolved the problem. I've also cleared cookies and cache.

Please help

- Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777.
- Once your uploads are working, change the permissions on wp-content back to 755 again (very important for security reasons!) and check that everything still works OK
- If the above steps do not help, try deactivating ALL plugins temporarily to narrow down the problem. If the problem goes away, activate them individually (one-by-one) to find the problematic plugin.

kcoromandel
Member
Posted 3 hours ago #

can you please advise how & where to change the permissions i have very limited knowledge of the backend of wordpress

thanks

where to change the permissions

- /wp-content/ directory
- Once your uploads are working, change the permissions on wp-content back to 755 again (very important for security reasons!) and check that everything still works OK

kcoromandel
Member
Posted 2 hours ago #

where do i find /wp-content/ directory

kcoromandel
Member
Posted 4 minutes ago #

the problem has now been resolved
thankyou

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برچسب : نویسنده : استخدام کار wpss بازدید : 414 تاريخ : پنجشنبه 4 شهريور 1395 ساعت: 9:01