James Huff on "German Version of the Website Taken Down + WPML plugin"

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sarah1121
Member
Posted 19 hours ago #

Hello,

I recently wanted to translate my website this one into German.
So I hired a freelancer (native German) to translate the pages for me by using WPML Translation.

I don't know what happened or what he did exactly but the whole german version of the website has totally disappeared. I noticed a mistake in the url of the homepage twice "/de" by example.

I searched online how to solve the matter and at least restaure the version and home page but it only recommended how to translate the pages and so on.

Could you help me to solve this problem, please? Do you have any idea from where this issue could come from? Maybe the parameters of the plugins have mistakes.

I tried to modify the pages directly but it's not working either. And the languages plugin of WPML disappeared on the pages so I can't translate anymore.

Thank you in advance if you help me!

Since that is a commercial plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best.

https://wpml.org/forums/forum/english-support/

Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product's developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

sarah1121
Member
Posted 2 hours ago #

Hello,

Thank you for your reply.

Although it concerns WPML; I think the issue is WordPress itself because the other pages (in other languages) are working just fine. So I think the person modified something on the German version exclusively on WP.

I don't know where and how to get back to my home page in German from WP and the pages I found in German aren't published as it says.

I'm really confused;

I will contact them, thank you!

Were you actually using the German-language installation of WordPress, or were just some of your pages in German by way of WPML?

sarah1121
Member
Posted 38 seconds ago #

I was using some of my pages in German by way of WPML -that's how I do usually-
but yesterday, I don't know why and how I swtiched to the german language installation of WordPress.

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