Videe.TV on "[Plugin: Videe.TV Video Monetization] Login Failed."

I can finally activate the plugin, after I signin and create a playlist. I add widget to side page, It asked me to sign in, I signed in, but it point me to this directory:
http://harrytng.ipage.com/wp-admin//austinvietradiowidgets.php

"Page not found" of course, because I don't have this directory. You see the two forward slash "//" between wp-admin//austinvietradiowidgets.php. I think it's the code issue. Please check. Thanks.

https://wordpress.org/plugins/videetv-video-monetization/

Hello!

The issue looks very uncommon. We are not able to reproduce it as there is no such file in the plugin you provided the link to http://harrytng.ipage.com/wp-admin//austinvietradiowidgets.php
Could you please specify the following so we could understand the possible reason:
1. The operation system you are using;
2. The version of the WordPress;
3. Are you trying to add the Videe.TV widget from Appearance -> Widgets menu?
If no, please specify the steps you are doing this.
4. Are you using a custom theme?

Thank you.

Best regards,
Julia P.
Product Manager
VertaMedia

Hi Julia,
1. I am using window 7 professional
2. WordPress 4.4.2
3. Yes, I use widget on the sidebar
4. I use custom theme Santri.

Thanks

Hi Harry,

Thanks for sending us all the details. I have forwarded them to our technical team, so that they can take a look at the issue.

In the meantime I went ahead and started a sample blog for tests with your theme that is running on the same WordPress version 4.4.2. Everything looks fine so far.

Is there a chance that you can send us a screenshot to [email protected] for better understanding of the issue?

Looking forward to hear from you.

Best regards,
Mich M.
Support Director
VertaMedia

Dear Mich,
Any progress on this. Thanks.

Harry

Hi Harry,

I have sent a reply directly to your email on Wed, Apr 6. I just want to make sure you recieve my messages. Could you confirm, please?

As for the issue I'm trying to understand what happens when you click 'Log In' depicted on the first image you sent? Do you get 'Page not found' error (image #3) after this?

Looking forward to hear from you.

Best regards,
Mich M.
Support Director
VertaMedia