phbernard on "[Plugin: Favicon by RealFaviconGenerator] An error occurred"

I've had no trouble with this plugin on other sites, but for some reason on the site I'm trying it on now, I go through the whole process, and I get a generic error message: "An error occurred."

https://wordpress.org/plugins/favicon-by-realfavicongenerator/

I just tried it on another site. Same problem.

Not good :-(

Can you access your error log? It likely contains more infirmation about the issue.

Okay, I have the error logs, but I don't know what i'm looking for.

Great! My time to work :)

The logs are probably too verbose to be copied/paste here, plus they may contain details you don't want to disclose here.

Could you mail them to me at [email protected]? Let me know if you don't want to do this (again, they may contain sensitive stuff) and we will find another way.

Hi there,

Any news about this issue?

Sorry, I've uninstalled the plugin on all my sites now that I can add the site icons through the customizer. That works well enough for me.

Okay, I understand. Sorry the plugin failed you :(