Hi,
I'm experiencing two problems with the plug in. Firstly, the Auto open does not work. Whether the cookie trigger is disabled or not. It does not open automatically unless the page is refreshed.
The other issue is that the pop up does not seem to respect any formatting changes. The font, bulleted lists, it does not seem to recognize any of those changes. Can you please help?
@gensta01 - Not sure the first issue makes since. It should only work after a page load / refresh. That is when the timer starts counting and triggers the popup.
As for the second issue I am not sure I understand what you mean. Currently Popup Maker doesn't apply any styling beyond font color to the content, if your lists are not showing, this likely means your theme has set them to have no styling (IE a CSS reset). Some themes do this but only apply new styling to elements inside the page content only. IE they set there styles to only apply if inside a certain container. That is actually a bad practice to have no global styles, but happens all the time. In that case you would need to add some default stylings for those elements.
If I missed the mark let me know, a link I can look at would help.
How would I go about adding default stylings?
And with respect to the auto open issue, the reason we liked the way this plugin claimed to work was so we could have an announcement that would pop up on our page every hour. If the popup only opens when the page is refreshed, that kind of defeats the purpose of the whole "auto open" idea, doesn't it? Is there any way I can make that happen?
@gensta01 - Ok so for the trigger / cookie I will recommend that you update to v1.4 later today. v1.4 separates cookies & triggers, but the basics are the same.
What you want to do is set up an auto open trigger with a cookie that expires after "1 hour". The type of cookie will depend on how you want it to operate exactly. IE On Popup Open means it will show once an hour only. Set to On Popup Close it will show up every page load until the users closes it once, then no more for an hour.
Hope that makes since. We are trying to make it simpler over the next few versions.
Do you have a link I can look at to see what styles need to be added? Happy to help with that.
@danieliser - thank you so much for your quick response - I am also working on this issue.
It sounds like you answered our question about the auto pop up - just for some context I want to use it for announcements in our office so I'd like it to pop up every hour or so. We have many short shifts so this will make sure everyone sees it.
The formatting issue is a bit more curious - we are using the standard twenty twelve wordpress theme. When we format the announcement and insert lists etc it looks fine but when the pop up appears it does not respect most of that formatting. It does show bold text but that's about it. You can see our test page here: https://commons.trincoll.edu/trinedtech/sta-home-page/ and an example of what it should look like here http://commons.trincoll.edu/trinedtech/announcements/
Thanks again for all your help.
@dtatem - Yep, as I expected, this is how the css is applied for the ones that are working.
.entry-content ul, .comment-content ul, .mu_register ul { list-style: disc outside;
}That means that it only applies to lists inside a div with the class entry-content.
You could add a <div class="entry-content"></div> around your popup content.
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