EmbalmSkincare on "[Plugin: WooCommerce] not receiving new order emails"

as a customer i receive an conformation email once an order has been paid for, however i do not receive the email notification as a seller..

ive installed sendgrid, and signed up still no luck.

i did not have the problem in the past, only recently, i have stopped receiving conformation emails.

can someone please help me

https://wordpress.org/plugins/woocommerce/

Emails send when the order status is changed to 'processing', 'on-hold' or 'completed'. Check your orders have this status.

You can see if emails are 'sending' but you're just not receiving them with https://wordpress.org/plugins/wp-mail-logging/ Don't forget to check your spam box.

If not spammed, but logged as sending, it may be a server issue. Try using a different method of email sending with https://wordpress.org/plugins/wp-smtp/

You can also combine https://wordpress.org/plugins/wp-smtp/ with https://www.mandrill.com/ or https://www.mailgun.com/ for improved deliverability and logging. I recommend this anyway.

I'm having a similar problem but my customers don't receive an email.

New order emails are not being send any more. It worked last Saturday but stopped working. I only updated to WordPress 4.5 yesterday but it hasn't worked for a few days. I didn't change anything else.

I manually added an order the other day and it said "order updated and email sent" but my customer has not received the email with the link for payment.

Could someone please assist? Thank you in advance!

EmbalmSkincare my reply still applies.

Hi all,

Just a quick update on this one to let you know what caused the problem in my case.
Someone recently installed my website on Cloudflare and I located a mistake in the set up of the MX record, which I corrected. This solved the problem of the emails not sending.

Thank you all for your help!
Warmest regards,
Mel