Shayne Sanderson on "Product page wont load"

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grumpmonkey
Member
Posted 1 day ago #

Im using wordpress and woocommerce

when i log into the admin panel and click products nothing loads just get a blank page

any ideas ?

Sounds like a conflict with another plugin possibly. Have you tried deactivating all other plugins and testing this again?

grumpmonkey
Member
Posted 1 day ago #

I havent no im very new to all of this i did think about that but worried tuing certain things would cause issues with the rest of the site.

i did make a list of the currently active plugins i have 17 that are active.

should i just select all and deactivate then try load the products page and if it works do what i need to then reactivate all or will this cause issues ?

Deactivating plugins shouldn't cause issues aside from whatever functionality they offer being gone (temporarily).

I'd deactivate all except for WooCommerce, then check your products page. If it works, then re-activate plugins one by one until you find the culprit.

If deactivating all plugins does not solve the issue, then it could possibly be your theme, so I'd try activating a different theme at that point and testing again.

grumpmonkey
Member
Posted 5 hours ago #

i deactivate all except woocommerce.

now when i click products page i get this error.

Fatal error: Out of memory (allocated 47448064) (tried to allocate 64 bytes) in /home3/b8g2p1x3/public_html/vapinape.co.uk/wp-includes/meta.php on line 829

think im a bit out my depth here.

There's your issue. I'd go ahead and reactivate the other plugins now as they may not be the issue given the error you're seeing.

You'll want to increase memory and your hosting provider could likely help out here or you could try doing it yourself. More information here:

https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

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