mdepablo on "[Plugin: Coming Soon Page & Maintenance Mode by SeedProd] not working"

I had installed the w3 total cache plugin installed, but now I inactivated it...still coming soon page not showing...on the preview page looks fine, but on any other device (not wp logged) at home doesn't work....i liaised with my host provider, and they said on their end the coming soon page is indeed showing up...what may be happening here ?
i cleared the cache in my android browser (not wp logged), and again, coming soon page not loading
domain is bellashoot.com.au
also, I don't quite get the caching thing....if a user loads the page and the coming soon page loads, then it's up to THEM to clear their cache for the page to load back when i take the site live ??? i can't square that up...i thought that was what my wp cache plugin was for...to remove the burden from the clients ...am I wrong here ? appreciate guidance, novice here and struggling at EVERY step
regards,
marie

https://wordpress.org/plugins/coming-soon/

I see your coming soon page on mobile and desktop. Users see the latest page as long as you have cleared the plugins cache. There are a few kinds of caches. Since you are working on the site you will need to clear your browser cache as well. Ultimately I recommend not using a cache will the site is in development. See this:

http://support.seedprod.com/article/84-how-to-clear-w3-total-caches-cache

Thanks for reply !
Yep, I only had to redirect the domain to the 'wp' folder where the site resides. Now it's fine.
I'm playing around with the plugin. It's not evident to me how to create a slideshow of images for the background as in your example. can you please point to me those indications ?
Also, is it possible to define the slideshow size/position in page ? (I want a white banner at top with logo, and then the slideshow beaneath.
Also, I exported from photoshop a PNG file with logo in high res, but I see it a bit blurry in mobile device after updating the plugin. can you please advise ? (on desktop seems fine)
thanks/regards
m

Also, can you please point me to indications on how to insert social network icons/linkdump (twitter, facebook, instagram, pinterest)
many thanks
m

Hi, the demo is of the pro version. Those features are available in that version. You can lea more at http://www.seedprod.com

thanks for reply
the logo not showing that sharp is a plugin artifact or something else ? It's a high res .PNG file exported from photoshop...the file looks crisp sharp in any image viewer...please advise...many thanks again

Make sure you are inserting the full size image see thishttp://support.seedprod.com/article/24-blurry-or-pixelated-background-image

yes, I did make sure that full size was inserted...still blurry in the web page but not in image viewers

hmm, not sure the pro version supports retina displays where you can upload an alteate version for higher resolution screen, could be the issue.

how do you see it on your end ? bellashoot.com.au

Looks fine, not blurry on mobile and retina desktop.

Hi mate
I just did a bit of a change to m yskte folder structure and copied the index page from the /wp folder to the root folder (one level up), so within WP settings, I got the site URL pointing to the rrot, and WP content pointing to the /wp folder
Now, when activating the plugin in the coming soon mode, it always displays the coming soon page, even though I'm logged in, so I can't visualize the site anymore. How do I correct this please ?
thanks/regards
m

This mean you did not properly move the folder. There are a few other steps. You notice you don't see the black admin bar on the front end as well. Make sure you follow all these steps.

https://codex.wordpress.org/Giving_WordPress_Its_Own_Directory

Hi Seed. I haven't moved any folder. Just copied the index file one level up...everything else sits where it was, within the '/wp' folder. In my dashboard general settings, I've pointed my site URL to the root folder (where now the index file sits) and the WP URL to the '/wp' folder, where originally was. Yes, I have read that link and done what it says there. thanks for your help