SDraaisma on "What happened to my website?"

Hello,

I looked today at my website (gainsclothing.com) and I saw this: http://www.upload.ee/files/5869194/Naamloos.png.html
I don't know what it is and what happened. But I would like to get it to normal ASAP.

Thanks in advance,

Sil Draaisma

Was your version of WordPress updated recently? What caching plugin are you using? Can you make sure it is updated? It looks like a caching plugin is not finding a lot of files so it doesn't know how to style your pages.

You can also try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

If that does not resolve the issue, try switching to the default theme for your version of WordPress (such as Twenty Sixteen) to rule-out a theme-specific issue (theme functions can interfere like plugins).

Thanks a lot Geoffrey,

I deleted all my plugin and my site is running again.
That's all I wanted for now.

Thanks again,

Sil Draaisma

My bad, I thought the problem was resolved.
Yes my website is running again but I can still not login to control my website at wordpress.
I get this error: http://www.upload.ee/image/5869433/Naamloos.png
Can somebody help me?

Sil Draaisma

At least the site is running again! It's a small start in the right direction :)

You should be able to access your server via SFTP or FTP, or a file manager in your hosting account's control panel. You may want to download/backup the following files just to be on the cautious side. Navigate to /wp-content/ and delete the following files:

• advanced-cache.php
• db.php
• objet-cache.php

I did it and I can login again which is great.
But all my products are deleted?!