databell96 on "[Plugin: WooCommerce] No longer receiving notification emails of order"

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I have WC installed and completely updated on this dessert site and I'm no longer receiving emails when an order is made. I do receive the email from the payment processor (in this case USAePay) but that's it. Nothing from WC. I even added another email address to the New Order, Cancelled Order and Featured order email notifications, but no luck. No emails.

https://wordpress.org/plugins/woocommerce/

Emails send when the order status is changed to 'processing', 'on-hold' or 'completed'. Check your orders have this status.

You can see if emails are 'sending' but you're just not receiving them with https://wordpress.org/plugins/wp-mail-logging/ Don't forget to check your spam box.

If not spammed, but logged as sending, it may be a server issue. Try using a different method of email sending with https://wordpress.org/plugins/wp-smtp/

You can also combine https://wordpress.org/plugins/wp-smtp/ with https://www.mandrill.com/ or https://www.mailgun.com/ for improved deliverability and logging. I recommend this anyway.

Thanks, Mike. This is fairly recent. She has been receiving her emails up until June 16th and then all of a sudden, they stopped coming.

I've installed the Mail Logging plugin and we'll see if that works and then consider WP-SMTP next.

Mail logging should at least tell you if they are trying to send.

It does and it says it sent it, but nobody in the chain received it. Going to have to go try WP-SMTP.

BTW, I should mention in the standard settings in WP, three emails get sent whenever there is a new order. And there's all different domain names. It's not all Gmail or anything like that. And none of them receive emails.

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برچسب : نویسنده : استخدام کار wpss بازدید : 368 تاريخ : چهارشنبه 9 تير 1395 ساعت: 1:37