vinny78 on "Error 500"

Hi

I was installing this plugin

Custom Banners 2.0.1

and the whole site went down

http://blog.taxileader.net/

I cannot even access the dashboard :((

Please help!

I forgot to say that I do not have a back up yet

Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account's control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

Hi Geoffrey

how do I reset the plugins?

And yes I cannot access the dashboard