DJURMANN on "[Plugin: Contact Form 7] [your-email] tag not capturing submitted email address from form"

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focalpointok
Member
Posted 13 hours ago #

Hi,

The form I am using is not capturing the user's email address when it is entered on the form. It keeps retuing a blank field in the MAIL response that I receive. I have double checked my mail tags to be sure and it appears everything is correct between the form and the MAIL tab settings. I can capture everthing but an email address. Please help, and thank you.

https://wordpress.org/plugins/contact-form-7/

DJURMANN
Member
Posted 12 hours ago #

as above. My one is also saying there is a configuration error but no idea where. A web page showing the fields etc can be found here. http://www.redhatmagic.co.uk/no-access/

Thank you VERY MUCH for your help.

Danny

@focalpointok

If you can post screenshots of your from and mail configuration someone here can take a look and see if there are any errors.

@DJURMANN
You need to start a new topic as your issue is not the same as the OP. Hint, check the sequence here: http://contactform7.com/setting-placeholder-text/

focalpointok
Member
Posted 6 hours ago #

@baez
Here are the config and mail images. I don't have any configuration errors that are indicated, and I have also tried putting a text field instead of email to capture something, and it wouldn't work. Just trying to get the [email-409] to capture something. Thanks for the help.

http://drtalley.com/wp-content/uploads/2016/07/Untitled-1.jpg

http://drtalley.com/wp-content/uploads/2016/07/Untitled-2.jpg

@focalpointok

Your form looks fine. Is the issue with Message Body >> Email Address line? If so, try removing the chevrons around the mail-tag. I don't think they are necessary if you are just outputting the field in the message body:

<strong>Email Address</strong> [email-409]

DJURMANN
Member
Posted 1 minute ago #

Thank you @focalpointok I do not see that I have any placeholder text in my form. I looked at the link you posted but couldn't see how it helped...feeling stupid, sorry

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