TobiasBg on "cannot open tablepress plugin"

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sayrahrah
Member
Posted 21 hours ago #

After using the plugin Tablepress for three years and loving it, this moing we cannot open "All Tables." We can create a new table and save it, but we can't get to All Tables.

https://wordpress.org/plugins/tablepress/

Hi,

thanks for your question, and sorry for the trouble.

What happens when you click on "All Tables"? Do you see errors?

Can you please try again after setting the WP_DEBUG constant to true in your wp-config.php file, maybe with the help of https://codex.wordpress.org/Editing_wp-config.php#Debug ?

Regards,
Tobias

sayrahrah
Member
Posted 19 hours ago #

This is the message we get:
The http://www.aauwprescott.net page isn’t working
http://www.aauwprescott.net is currently unable to handle this request.
HTTP ERROR 500

I will try to do what you request re WE_DEBUG constant

sayrahrah
Member
Posted 19 hours ago #

I'm sorry but I'm not a programmer. I tried to find the root directory and wp-config.php file where it says I can change the DEBUG constant to true, but I don't know how to access the root directory.

Hi,

you'd find that via your FTP program.

That error sounds like a server issue so that you might also want to contact your webhost company about this. They should be able to assist with that WP_DEBUG change as well.

Regards,
Tobias

sayrahrah
Member
Posted 18 hours ago #

With the help of Bluehost I've changed the WP-DEBUG value to true.

Hi,

great! What do you now see when trying to go to the "All Tables" screen?

Regards,
Tobias

sayrahrah
Member
Posted 17 hours ago #

This is what I see:
Notice: Undefined index: table_ids in /home5/aauwpres/public_html/wp-content/plugins/tablepress/views/view-list.php on line 120

Catchable fatal error: Argument 1 passed to TablePress_All_Tables_List_Table::set_items() must be of the type array, null given, called in /home5/aauwpres/public_html/wp-content/plugins/tablepress/views/view-list.php on line 120 and defined in /home5/aauwpres/public_html/wp-content/plugins/tablepress/views/view-list.php on line 290

sayrahrah
Member
Posted 17 hours ago #

Would it also help you to know that yesterday I contacted Bluehost with a different issue, and the they updated our php. Then today, the first time we've tried to access Tablepress, we couldn't do it. I contacted Bluehost thinking there must be a connection, but they said it was a plugin issue, not their updating of the php.

Hi,

ok, that sounds strange.
As a first step, can you please re-install TablePress from a fresh download? That might already fix this, as I assume that some files were not updated properly, or something like that.

Regards,
Tobias

sayrahrah
Member
Posted 19 minutes ago #

Will our existing tables survive when I do this?

Hi,

yes, no worries, those are saved in the database and not in the files.

Regards,
Tobias

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